Taiwan Arrival Card: What Travelers Need to Know Before Entering Taiwan

The Taiwan Arrival Card, commonly referred to as TWAC, is an online arrival registration form for foreign travelers entering Taiwan. It is managed by Taiwan’s National Immigration Agency and is used to support immigration clearance when travelers arrive in Taiwan. From October 1, 2025, Taiwan replaced traditional paper arrival cards with the online TWAC system.

The Taiwan Arrival Card is not a visa, not an eVisa, and not a travel authorization. It does not replace any visa or entry permit a traveler may need. Instead, it is an arrival declaration that records key travel and personal details before the traveler reaches immigration inspection.

What Is the Taiwan Arrival Card?

The Taiwan Arrival Card, or TWAC, is an online form that foreign travelers complete before arriving in Taiwan. According to the official TWAC website, travelers provide arrival details for their upcoming trip and submit the form online. 

Once submitted, the information is recorded in the immigration system. Taiwan’s Ministry of the Interior states that travelers do not need to present the confirmation during inspection because the system retrieves the TWAC data when the immigration officer scans the traveler’s passport.

The Taiwan Arrival Card is an online entry form for foreign travelers arriving in Taiwan

Who Needs to Complete the Taiwan Arrival Card?

Travelers listed by Taiwan’s National Immigration Agency are required to complete the Taiwan Arrival Card online before arriving in Taiwan. The form should be submitted through the official TWAC website within three days before arrival.

You may need to submit the Taiwan Arrival Card if you fall into one of the following categories:

1. Foreign nationals

Travelers who do not hold an Alien Resident Certificate (ARC), Resident Visa, or Diplomatic Identification Card.

2. Mainland China residents

Travelers holding a multiple-entry permit for tourism purposes.

3. Hong Kong and Macau residents
Travelers holding a multiple-entry permit.

4. Nationals without household registration (NWOHR)
R.O.C. passport holders who do not possess a Taiwan Area Resident Certificate (TARC).

Travelers should always check the latest official requirements before departure, especially if their nationality, residence status, or entry document type is different from standard tourist travel.

Do minors need to complete the Taiwan Arrival Card?

Yes. Each eligible traveler should have their own Taiwan Arrival Card submission, regardless of age. This includes infants, children, and minors. A parent, guardian, or accompanying adult may help complete the form on behalf of a child, but the child’s personal, passport, and travel details should be entered accurately.

Can families or groups submit the Taiwan Arrival Card together?

Yes. The TWAC system allows group submission for up to 16 travelers. This can be useful for families, tour groups, or travelers entering Taiwan together. Even when submitted as a group, each traveler’s personal, passport, and travel information should be entered accurately.

Does the Taiwan Arrival Card Apply to Air and Sea Travelers?

Yes. The TWAC system is mainly relevant for travelers arriving through Taiwan’s international airports and seaports. This includes travelers arriving through international airports and seaports in Taiwan. Taiwan does not operate regular international land border crossings for visitor entry, so the TWAC system is mainly relevant for air and sea arrivals.

When Should You Submit the Taiwan Arrival Card?

Travelers can complete the Taiwan Arrival Card within three days before their scheduled arrival in Taiwan. The official TWAC system states that the arrival registration can be completed up to three days before entry.

Travelers should avoid submitting the form too early. It is best to complete it after travel details are confirmed, such as passport information, arrival date, flight or vessel details, and accommodation in Taiwan.

Travelers can complete the Taiwan Arrival Card within 3 days before arrival in Taiwan

What Information Is Required?

The Taiwan Arrival Card usually requires information such as the following:

• Passport details
• Nationality
• Date of birth
• Email address
• Arrival date
• Flight or vessel information
• Purpose of visit
• Occupation
• Address or accommodation in Taiwan
• Contact details

Travelers should make sure the information matches their passport and travel booking details. Mistakes in passport number, arrival date, or accommodation information may cause delays or require correction before immigration clearance.

How to Submit the Taiwan Arrival Card Online

Submit Through the Official TWAC Website

Travelers can complete the Taiwan Arrival Card through the official Taiwan Arrival Card (TWAC) system operated by Taiwan’s National Immigration Agency. The online registration can generally be completed within three days before arriving in Taiwan.

The TWAC system uses a step-by-step online process that guides travelers through verification, traveler information, itinerary details, review, and confirmation before arrival in Taiwan.

Step 1: Email Verification

Travelers begin by verifying their email address through the TWAC system. A valid and accessible email address should be used because the system sends a confirmation email after submission.

Step 2: Traveler Information

Travelers enter personal details, passport information, nationality, and contact information required for immigration registration.

Step 3: Itinerary

Travelers provide arrival details, transportation information, purpose of visit, and accommodation details in Taiwan.

Step 4: Review

Travelers should carefully review all information before submission to ensure it is accurate and truthful.

Step 5: Confirmation

After completing the submission, travelers will receive a confirmation email at the registered email address.

Important Submission Instructions

Before submitting the Taiwan Arrival Card, travelers should carefully review all information to ensure it is accurate and truthful. The form should be submitted before arriving in Taiwan. If there are any errors or missing details after submission, travelers should complete and submit the Arrival Card again with the correct information. Travelers should also note the following requirements:

• The English name field only accepts English letters and spaces
• Symbols or special characters should not be entered in the English name field
• If the Arrival Card is completed in Chinese, only Traditional Chinese is accepted
• After submission, travelers will receive a confirmation email, so the email address provided must be correct and valid
• Immigration officers may request travelers to present the confirmation email for additional verification if necessary

Optional Support Through Taiwan Immigration Services

Taiwan Immigration Services also provides an optional Taiwan Arrival Card assistance service for travelers who apply for a Taiwan eVisa through our platform. This optional service is available for a service fee of USD 39. This is a support service fee, not a government fee. With our optional support service, travelers may receive assistance such as the following:

• We monitor the traveler’s itinerary and timing to submit the Taiwan Arrival Card at the appropriate time based on the eVisa application details
• Travelers do not need to track the 3-day submission window themselves
• No additional forms or duplicate information are usually required because the necessary travel information is already available from the eVisa application
• 24/7 customer support assistance for Taiwan arrival registration questions
• Guidance and review support to help reduce common information errors before submission

Important note: Any fee charged by our service is a service assistance fee, not a government fee. We are not the Taiwan government, the National Immigration Agency, or an official government website.

Is the Taiwan Arrival Card Free?

Yes. The official Taiwan Arrival Card is free of charge when completed through the official TWAC website. Taiwan’s National Immigration Agency has clearly stated that the official site does not charge any fees and has warned travelers to be careful of online scams. This means there is no government fee for submitting the Taiwan Arrival Card through the official government system.

FAQs

1. Is the Taiwan Arrival Card mandatory?

Yes, most eligible foreign travelers are required to complete the TWAC online before arriving in Taiwan. 

2. Do children need a Taiwan Arrival Card?

Yes, minors entering Taiwan should also have their arrival information completed. A parent or guardian can help complete the form.

3. Can I submit the Taiwan Arrival Card at the airport?

Travelers are advised to complete the Taiwan Arrival Card online before arrival. Submitting it before travel helps reduce delays during immigration clearance.

4. Does the Taiwan Arrival Card replace a visa?

No. The Taiwan Arrival Card does not replace a visa, eVisa, entry permit, or visa-exemption requirement. Travelers must still meet Taiwan’s entry rules based on their nationality and travel purpose.

5. What happens if I make a mistake on the Taiwan Arrival Card?

If there are any errors or missing details, travelers should complete and submit a new Taiwan Arrival Card with the correct information before arriving in Taiwan.

6. Do I need to print the Taiwan Arrival Card confirmation email?

Printing the confirmation email is not usually required, but travelers are recommended to keep a copy accessible since immigration officers may request it for verification if needed.